Replacing vital documents lost or damaged by the tornadoes

Alabama survivors of the Jan. 12 severe storms, straight-line winds and tornadoes who lost vital documents such as birth and marriage certificates, Social Security cards, driver’s licenses or medical records may get replacements from the following contacts:

Federal Documents

Permanent Resident Card (Green Card):

Phone: 800-375-5283

Website: uscis.gov [http://www.uscis.gov]

Medicare cards:

Phone: 800-633-4227; (TTY) 877-486-2048

Website: medicare.gov [http://www.medicare.gov/]

Military records:

Phone: 314-801-0800

Website: archives.gov/contact [http://www.archives.gov/contact/]

Passport:

Phone: 877-487-2778; (TTY) 888-874-7793

Website: travel.state.gov [https://travel.state.gov/]

Social Security card:

Phone: 800-772-1213; (TTY) 800-325-0778

Website: ssa.gov [http://www.ssa.gov]

U.S. Savings Bonds (Department of the Treasury);

Phone: 844-284-2676

Website: treasurydirect.gov [https://www.treasurydirect.gov]

U.S. tax returns (IRS):

Phone: 800-829-1040

Website: irs.gov [http://www.irs.gov]

COVID-19 Vaccination cards:

If you need to obtain a copy of your COVID-19 vaccination card, make your request by providing all of the following information: full name, date of birth (mm/dd/yyyy), phone number with area code, complete mailing address, and location where vaccines were provided, via email: vaxcards@adph.state.al.us; by telephone: 334-206-5100, or by contacting an Alabama county health department if COVID-19 vaccines were received in Alabama.

COVID-19 Vaccine | Alabama Department of Public Health (ADPH) (alabamapublichealth.gov)

State Documents

Birth, death, marriage, divorce records:

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Phone: (334) 206-5418

Website: Vital Records | Alabama Department of Public Health (ADPH) (alabamapublichealth.gov)

Driver’s license, auto titles and registration, ID cards:

Phone: 334-242-4400

Website: Online Services (alea.gov) Locations of temporary offices for replacing lost documents are available here.

SNAP (Supplemental Nutrition Assistance Program):

Phone: 833-822-2202

Website: Welcome (alabama.gov)

State of Alabama tax documents

To protect individuals’ privacy, the office cannot send copies of individual tax returns electronically.

To obtain a copy of a Alabama tax return, individuals may mail in an Alabama Form 4506-A Request for Copy of Tax Form or Individual Income Tax Account Information.

There is a $5 fee for this information; allow eight to 10 weeks for processing.

Website: Alabama Department of Revenue

Personal Documents

Real estate and property documents:

Contact the office of your county clerk

Credit cards:

Contact your credit card company directly

Insurance Documents:

Check with your insurance agent

Medical Records:

Call your doctor or medical insurance company; your pharmacy can print a list of all your prescriptions. (Medical and prescription records are tracked electronically)

Credit Reports from Equifax, Experian or TransUnion:

Phone: 877-322-8228

Website: www.annualcreditreport.com

(https://www.annualcreditreport.com/index.action)

For information on Alabama’s disaster recovery, visit fema.gov/disaster/4684. Follow FEMA on Twitter at FEMA Region 4 (@femaregion4) / Twitter and at facebook.com/fema.