Lifestyle Problem Solved: CLEAR almost made us miss our flight. I want an apology! By Christopher Elliot Aug 9, 2023 When Russ Higgins and his family try to use CLEAR, a security screening service, to verify their identities at the airport, they find a long l…
Lifestyle Travel Troubleshooter: Budget says we drove through a hailstorm. Now it wants me to pay $2,133 Nathan Prewett Aug 3, 2023 When Candace Welch returns her rental to Budget in Sioux Falls, S.D., the company bills her $2,133 for hail damage. Just one problem -- there …
Lifestyle Pro travel advice for surviving the summer of 2023 By Christopher Elliot Jul 26, 2023 Travel is officially back this summer -- and along with it, all the high prices and headaches that make it unbearable.
News Problem Solved: My Samsung tablet won't hold a charge. Is my warranty dead, too? Feb 23, 2023 Image from commons.wikimedia.org.Â
News Problem Solved: My Samsung tablet won't hold a charge. Is my warranty dead, too? By Christopher Elliot Feb 23, 2023 John Baldwin's Samsung tablet won't hold a charge. He wants to file a warranty claim. Samsung says the device is out of warranty. Is it?
News Luggage etiquette: Do's and don'ts for claiming your bags Feb 22, 2023 Illustration by Christopher Elliot
News Luggage etiquette: Do's and don'ts for claiming your bags By Christopher Elliot Feb 22, 2023 What is it about the luggage carousel that brings out the worst in air travelers?
News Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! Feb 21, 2023 Image from commons.wikimedia.org.Â
News Travel Troubleshooter: Help, my $1,000 Marriott gift card is invalid! By Christopher Elliot Feb 21, 2023 Louise Panicali's husband receives a $1,000 Marriott gift card for doing a good deed. But the card doesn't work. Will Marriott do a good deed …
