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The Alabama Department of Human Resources (DHR) has announced the launch of the new ConnectEBT mobile app for clients of the supplemental nutrition assistance program or SNAP. 

A press release from DHR said that the app provides more secure access for EBT cardholders to check the balance, request replacement EBT cards, change PIN numbers, view EBT transactions, and find answers for frequently asked questions.

“This new app is part of our plan to increase security enhancements. This is the first step out of many that will greatly decrease the fraud happening to our clients,” said Alabama DHR Commissioner Nancy Buckner. “The Food Assistance Division has worked tirelessly to implement these features for our clients to continue putting food on the table and feed their families without interruption.”

The app is available on the App Store for iOS users and Google Play store for Android users. 

See below for instructions from the Alabama DHR: 

For iPhone users:

  1. Go to the “App Store” on your iPhone.
  2. Search ConnectEBT in the search bar.
  3. Tap “Select” and prepare for the app to be downloaded to your phone.
  4. The app is ready to use.

For Android users:

  1. Go to the “Google Play Store” on your Android phone.
  2. Search ConnectEBT in the search bar.
  3. Tap “Install” and prepare for the app to be downloaded to your phone.
  4. The app is ready to use.

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